Privacy Policy

Last Updated: October 30, 2025

Sans Péché operates this website and online shop, hosted on Shopify. This Privacy Policy explains what personal data we collect, how it is used, and what rights you have regarding that data.

By using our website and services, you agree to the processing described below.

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1. What Personal Data Do We Collect?

We only collect personal data necessary to provide our services, fulfill orders, handle payments, and communicate with you.

This may include:

• Contact & order details (name, address, email, phone number)

• Payment information & transaction history

• Account details (login, preferences, settings)

• Device & usage data (IP address, browser type, page interactions)

• Information from messages or support inquiries

Data that cannot be linked to a person is not considered personal data.

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2. How Do We Collect Data?

We may collect data:

• directly from you, e.g. when placing orders or contacting us

• automatically via cookies and browser activity when using the site

• through Shopify & service providers for hosting, payments, or logistics

• via marketing or shipping partners, if you have given consent

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3. How We Use Your Data

We use personal data solely to:

• process orders, shipping, returns and customer accounts

• provide, personalise, and improve the shopping experience

• send marketing or newsletters (only with consent)

• ensure security, fraud prevention & legal compliance

• respond to questions, support requests and service-related communication

You may unsubscribe from marketing communications at any time.

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4. Sharing Data with Third Parties

We may share data with selected third parties when necessary — for example with Shopify, payment providers, email services, analytics or fulfilment partners.

If data is transferred internationally, we ensure adequate protection using recognised legal safeguards (e.g. EU Standard Contractual Clauses).

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5. Cookies & Tracking

We use essential cookies to operate the shop.
Analytics or advertising cookies are only activated with your consent.

You may withdraw consent or delete cookies in your browser at any time.

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6. Children’s Data

Our services are not directed at individuals under 16 years of age.
If personal data is collected unintentionally, you may request deletion at any time.

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7. Data Storage & Security

We store personal data only as long as necessary for legal, transactional and security purposes.
While no system is perfectly secure, we take reasonable measures to protect all stored data.

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8. Your Rights

You may request at any time:

• access to your stored data

• correction or deletion of personal data

• restriction or objection to processing

• data transfer in a common format

• to withdraw previously given consent

You may also contact your local data protection authority with complaints.

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9. Policy Changes

We may update this Privacy Policy to reflect legal, operational or technical adjustments.
The latest version published here always applies.

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10. Contact

For privacy-related inquiries:

Email: info@sans-peche.com

Address: Fermented Future Xcellence UG, An der Alster 82, 20097 Hamburg, Germany

Data Controller: Sans Péché